It is our policy to promote, with the leadership of our management, a total commitment to quality by each individual throughout our organization worldwide. It is our goal that this commitment to quality will result in complete customer satisfaction with both our products and our services. For this purpose, we have established and implemented a formal quality system. Performance of our quality system is monitored to ensure that we are meeting our customers’ requirements and that we continually improve the effectiveness of the system and our progress in achievement of our goal.
ISO 9001 Certification
At Gilson, we are committed to quality and it shows in everything we do—from design to manufacturing, from technical support to training. Due to our commitment to quality and customer satisfaction, Gilson has consistently been awarded ISO 9001 certification. As a result of audits conducted by an independent third party registrar, you can be assured that our products are the result of well-defined and controlled processes. Gilson, Inc., Gilson S.A.S., Gilson International B.V., Gilson (Schweiz) AG, and Gilson UK are ISO 9001 certified.
ISO 13485 Certification
ISO 13485 certification defines Gilson’s robust Quality Management System demonstrating our capability to meet both customer and regulatory requirements. Achieving and maintaining this certification is a strategic decision by Gilson to further enhance our existing ISO9001 Quality System in the areas including, but not limited to, traceability, risk management, and design processes in a highly regulated market.
Accreditation of the Gilson Pipette Calibration Laboratories
Many countries around the world have one or more organizations responsible for the accreditation of their nation’s laboratories. Most of these accreditation bodies have now adopted an international guide, called ISO 17025.
The ISO 17025 contains “all the requirements that testing and calibration laboratories have to meet if they wish to demonstrate that they operate a quality system, are technically competent, and are able to generate technically valid results.” ISO 17025-2005
In France, the recognized accredited organization is called COFRAC, in the United Kingdom it is called UKAS and in the USA there are several accredited organizations called ANAB, A2LA, and NVLAP.
Accreditation by COFRAC ensures that the Gilson pipette calibration laboratory in France respects the ISO 17025 management and technical requirements and applies the ISO 8655 for pipette calibration by using the gravimetric method.
The calibration laboratory in France is considered an independent metrological laboratory. It is allowed to issue calibration certificates for pipettes with the COFRAC logo. The COFRAC logo proves that the measurements are linked to the International System Units.
Gilson’s Pipette calibration laboratory in France enables the Gilson service centers around the world to offer customers a new service for certified pipette calibration by using either of the two following methods recognized by the COFRAC:
- Standardized ISO 8655-6 3 x 10 measurements method without changing tips.
- Gilson gravimetric 3 x 4 measurements method.